Cancelling
- You can cancel SATHI Plus at any time in the app: About me, Your plan, Cancel auto-renew.
- After you cancel, nothing more is charged, and you keep SATHI Plus until the end of the month you have already paid for.
- Once you cancel, auto-renew can't be turned back on. When the month ends, you can subscribe again from Plans.
- If you cancel while a renewal payment is failing, SATHI Plus ends straight away, because no paid month is left. The failed payment isn't tried again, so nothing is charged.
- Deleting your account (About me, Delete everything) also ends SATHI Plus straight away, including any days already paid for, and nothing more is charged.
Refunds
- If you ask within 7 days of any charge, including a renewal, we refund that charge in full. You don't need to give a reason.
- A refund also cancels SATHI Plus and ends access when the refund is made.
- After 7 days, charges are not refundable, but you can cancel at any time so that nothing more is charged.
- If you were charged by mistake or twice, we refund the extra charge whenever you tell us.
How to ask for a refund
Write to Srijonisanyal135@gmail.com from the Gmail address you use with SATHI, or tell us that address. Mention the date of the charge. We start the refund within 2 working days; your bank or UPI app usually shows it within 5 to 7 working days, to the same account or card you paid from.